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Refund and Replacement Policy

Refund & Replacement Policy

Effective Date: July 6, 2026

At Your Auto Partner, we are committed to providing quality automotive spare parts and excellent customer service. Please read our Refund & Replacement Policy carefully before placing an order.

Replacement Policy

We offer a 7-day replacement from the date of delivery.

A replacement will only be accepted if:

  • The product is received damaged during transit.
  • The replacement request is raised within 7 days of delivery.
  • The product is returned in its original packaging with all accessories, labels, and invoice.
  • Clear photos and an unboxing video may be required to verify the damage.

After the returned product is received and inspected by our team, the replacement product will be dispatched. Replacements are subject to stock availability.

Non-Eligible Replacement Requests

Replacement requests will not be accepted for:

  • Products damaged after delivery due to misuse or improper installation.
  • Used or installed products.
  • Incorrect product ordered by the customer.
  • Normal wear and tear.
  • Requests made after the 7-day replacement period.

Refund Policy

Refunds are generally not provided.

A refund will only be considered if:

  • The replacement product is unavailable or out of stock.
  • We are unable to fulfill the replacement request for a valid reason.

If approved, the refund will be processed to the original payment method within 5–7 business days after approval.

Contact Us

If you need to request a replacement or have any questions, please contact us:

Your Auto Partner

Email: support@yourautopartner.com

Website: https://yourautopartner.com

Please include your Order ID, photos of the damaged product, and a brief description of the issue to help us process your request quickly.